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Rummy App's Terms and Conditions

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Player,” or “You”) and [Company Name] (“We,” “Us,” or “Platform”) governing your access to and use of our website, mobile application, and all associated services (collectively, the “Platform”).

By creating an account, accessing, or using our Platform, you agree to be bound by these Terms. If you do not agree with any provision herein, you must immediately discontinue use of our services.

Our mission is to provide a safe, fair, transparent, and entertaining rummy gaming experience while maintaining full compliance with Indian laws and regulations.

1. Eligibility and Account Registration

1.1 Age Requirement

You must be at least 18 years of age to register for or use [Your Rummy App Name]. By registering, you represent and warrant that you meet this age requirement.

1.2 Geographic Restrictions

You confirm that you are not a resident of the following states where real-money rummy is currently restricted:

  • Andhra Pradesh, Assam, Arunachal Pradesh, Nagaland, Odisha, Sikkim, Tamil Nadu, and Telangana

We employ geo-location verification to ensure compliance. Attempting to circumvent these restrictions may result in account termination and forfeiture of funds.

1.3 Account Creation

  • You must provide accurate, current, and complete information during registration
  • One person, one account – Creating multiple accounts is strictly prohibited
  • You are responsible for maintaining the confidentiality of your login credentials
  • You must immediately notify us of any unauthorized account access

1.4 KYC Verification

To comply with Indian regulations and prevent fraudulent activities, you must complete Know Your Customer (KYC) verification by submitting:

  • Valid government-issued photo ID (Aadhaar, PAN Card, Passport, Driver’s License, or Voter ID)
  • Proof of address
  • Facial verification (where applicable)

Withdrawals cannot be processed until KYC verification is successfully completed.

2. Financial Transactions

2.1 Deposits

  • We accept deposits via UPI, net banking, debit/credit cards, and approved digital wallets
  • Minimum and maximum deposit limits apply (as displayed on the Platform)
  • All deposits are processed securely using bank-grade encryption
  • You confirm that all deposited funds belong to you legally

2.2 Withdrawals

  • Withdrawals are processed only to KYC-verified bank accounts or payment methods
  • Processing time: 1-7 business days (subject to verification and banking processes)
  • Minimum withdrawal amount: ₹100 (subject to change)
  • We reserve the right to request additional documentation before processing withdrawals

2.3 Service Fees

  • Platform service fees or TDS (Tax Deducted at Source) may apply as per Indian tax laws
  • All applicable fees will be clearly displayed before transaction confirmation

3. Bonuses, Promotions, and Rewards

3.1 Promotional Offers

We may offer welcome bonuses, deposit bonuses, cashback, and promotional rewards from time to time. These offers:

  • Are subject to specific terms, conditions, and wagering requirements
  • May have expiration dates
  • Cannot be transferred or exchanged for cash without meeting requirements
  • May be modified or withdrawn at our discretion

3.2 Bonus Abuse Prevention

Exploitation of bonuses through multiple accounts, collusion, or fraudulent activity will result in:

  • Immediate account suspension
  • Forfeiture of bonus funds and associated winnings
  • Possible legal action

4. Gameplay Rules and Fair Play

4.1 Game Integrity

[Your Rummy App Name] uses certified Random Number Generators (RNG) to ensure fair card distribution. We maintain:

  • Regular third-party audits
  • Anti-collusion detection systems
  • Automated fraud monitoring

4.2 Prohibited Activities

Players must NOT:

  • Use bots, automated scripts, or third-party software
  • Collude with other players to gain unfair advantages
  • Engage in chip dumping or any form of cheating
  • Verbally abuse or harass other players
  • Attempt to hack, reverse-engineer, or breach Platform security

Violation of fair play rules will result in immediate account termination and potential legal consequences.

5. Responsible Gaming

We are committed to promoting responsible gaming. You can:

  • Set deposit limits (daily, weekly, or monthly)
  • Set session time reminders
  • Self-exclude temporarily or permanently
  • Access responsible gaming resources and support

If you feel gaming is negatively affecting your life, please contact our support team at support@[yourrummyapp].com or seek professional help.

6. Account Suspension and Termination

6.1 Our Rights

We reserve the right to suspend or terminate accounts if:

  • Terms are violated
  • Fraudulent activity is detected
  • False information is provided
  • Court orders or legal requirements demand it

6.2 Your Rights

You may close your account anytime by contacting customer support. Upon closure:

  • Pending verified withdrawals will be processed
  • Unused bonus funds may be forfeited
  • Personal data will be handled per our Privacy Policy

7. Limitation of Liability

[Your Rummy App Name] is provided “as is” without warranties of any kind. We are not liable for:

  • Technical disruptions, server downtime, or internet connectivity issues
  • Delays in third-party payment processing
  • Indirect, incidental, or consequential damages
  • Losses resulting from your gaming activities

You acknowledge that all gaming activities carry financial risk and you participate at your own discretion.

8. Intellectual Property

All content, trademarks, logos, and software on our Platform are owned by [Company Name] and protected by Indian and international intellectual property laws. Unauthorized use is prohibited.

9. Dispute Resolution and Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [City Name], India.

Before initiating legal proceedings, we encourage mediation through our grievance redressal mechanism.

10. Amendments to Terms

We may update these Terms periodically. Continued use after changes indicates acceptance. Material changes will be communicated via email or Platform notifications.

11. Contact Information

For questions, concerns, or support:

  • Email: support@[yourrummyapp].com
  • Phone: +91-XXXXXXXXXX
  • Live Chat: Available 24/7 on the app

Grievance Officer: grievance@[yourrummyapp].com